Privacy Policy

1. Information We Collect

Personal Information

When you contact us or use our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and company details
• Project Information: Details about your project requirements, budget, and timeline
• Communication Records: Emails, messages, and meeting notes related to your project
• Payment Information: Billing address and payment details (processed securely through third-party providers)

Technical Information

We automatically collect certain technical information when you visit our website:

• Usage Data: Pages visited, time spent, and navigation patterns
• Device Information: Browser type, operating system, and device specifications
• IP Address: Your internet protocol address for security and analytics purposes
• Cookies: Small data files stored on your device to improve user experience

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Responding to your inquiries and providing customer support
• Planning, developing, and delivering your software projects
• Managing project timelines, communications, and deliverables
• Processing payments and maintaining billing records

Business Operations

• Improving our services and developing new offerings
• Analyzing website usage to enhance user experience
• Sending important updates about your projects or our services
• Complying with legal obligations and protecting our business interests

Marketing (With Consent)

• Sending newsletters and service updates (only if you opt-in)
• Sharing relevant industry insights and development tips
• Informing you about new services that might interest you

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Email communications (email service providers)
• Website analytics (Google Analytics)
• Cloud hosting and data storage

These providers are contractually bound to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored on secure servers with regular backups
• Regular Updates: Security systems and software are regularly updated
• Employee Training: Staff are trained on data protection and privacy practices

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Active Projects: Duration of the project plus 2 years for support purposes
• Completed Projects: 7 years for business and tax purposes
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months (Google Analytics default)

5. Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Access: Request a copy of the personal information we hold about you
• Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal obligations)

Communication Preferences

• Opt-out: Unsubscribe from marketing emails at any time
• Preferences: Update your communication preferences

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@redevelopment.digital
• Subject Line: "Privacy Rights Request"
• Include: Your name, email address, and specific request

We will respond to your request within 30 days.

6. Cookies and Tracking

Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings:

• Block or delete existing cookies
• Set preferences for future cookies
• Receive notifications when cookies are set

Note: Disabling certain cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at privacy@redevelopment.digital.

8. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure that any international transfers comply with applicable data protection laws through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Appropriate safeguards and security measures

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you by email if you have an active project with us
• Post a notice on our website highlighting the changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiries promptly and professionally.